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FAQs - Apke Sawaal
Are your products safe for babies and pets?
Our products use natural essential oils, which are generally safe. However, we recommend keeping burning candles and sprays away from young babies and pets. Always burn candles in ventilated room
Do you ship across India?
Yes, we ship PAN-India with free shipping on orders above 1000 (Terms & Conditions Applied). Order typically ships within 3-5 days.
How do I know if my order is confirmed?
We will send you a confirmation message and email as soon as the order is placed.
Is there any return or refund policy?
Since all our products are handmade and personally checked and sent, we currently do not offer any return or refund policy. In case you receive damaged product, prior package unboxing video is a must, and without the unboxing video, no refund will be provided.
Do you do bulk orders or Corporate gifting?
Absolutely, we offer custom fragrance, custom white labelling and bulk pricing for corporate Diwali gifts, event favours and hotel partnerships. Write to us at khushbooliving@gmail.com
Cancellation / Refusal at Delivery
Once an order has been confirmed, cancellation or refusal of the order at the time of delivery will be treated as an RTO (Return to Origin). Once the returned package is received by us, the refund will be processed after deducting the applicable forward delivery and RTO / return shipping charges.
Please note: 100% refund will not be provided for orders refused or cancelled at the time of delivery.

